Shipping policy
Use this for your Shipping Policy page:
Shipping Policy
At Feydoraa, every order is packed carefully before dispatch to make sure your jewellery reaches you safely.
Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
During sale periods, festive periods, or high order volume, processing may take slightly longer.
Shipping Timeline
Once dispatched, delivery usually takes:
Metro cities: 3–6 business days
Other cities and towns: 5–8 business days
Remote locations: 7–12 business days
Delivery timelines may vary depending on courier service availability, location, weather conditions, holidays, or delays beyond our control.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before payment.
If we offer free shipping above a certain order value, it will be mentioned clearly on the website or checkout page.
Order Tracking
Once your order is shipped, tracking details will be shared with you through email, SMS, or WhatsApp, depending on the contact details provided at checkout.
Please allow some time for the tracking link to update after dispatch.
Incorrect Address or Contact Details
Please make sure your shipping address, phone number, and email are correct while placing the order.
Feydoraa will not be responsible for delivery delays, failed delivery, or lost orders due to incorrect or incomplete address details provided by the customer.
If the package is returned to us because of an incorrect address, unavailable customer, or failed delivery attempts, reshipping charges may apply.
Damaged Package on Delivery
If the outer package looks damaged or tampered with, please record a clear unboxing video before opening it.
For damaged or wrong item claims, an unboxing video is required as per our Return & Replacement Policy.
Delayed Delivery
We try our best to dispatch and deliver orders on time. However, courier delays can happen due to factors outside our control.
Feydoraa will not be liable for delays caused by courier partners, weather, strikes, public holidays, natural events, or incorrect delivery information.
Cash on Delivery
If Cash on Delivery is available, it will be shown at checkout.
For COD orders, please keep the payable amount ready at the time of delivery. Repeated refusal or non-acceptance of COD orders may affect future COD eligibility.
Contact for Shipping Help
For shipping or order-related queries, contact us at: